Situation

A large regional bank implemented an API platform at both group and subsidiary levels to integrate with partners.

Problems

• No standardisation across the group with Onboarding, Activation and Servicing of partners/clients
• Frequent bottlenecks for growth of their respective API ecosystems
• Untapped/locked sales channels and revenue streams

Scope

Blue Connector conducted a maturity assessment at the Group and subsidiary level

Objectives

• Assess client’s API Maturity at group and subsidiary level
• Provide metrics, guides and tools for bank to self-assess
• Provide metrics for ongoing performance
• Raise the client and its subsidiaries’ API Maturity
• Enable client to profitably grow their partner ecosystem

Measuring across five dimensions:

Our methodology:

Learnings

• Which subsidiaries are doing well, who needs help
• Which partnerships are delivering the most value to the bank
• Which subsidiaries using outdated technology, security risks

Results

• Actionable recommendations for each subsidiary to raise their maturity level
• Transferred best practice from leaders to laggards
• Stronger metrics for measuring partnership business value
• Accelerated partner onboarding